CRM Specialist (HubSpot) - Bali, Indonesia

Join Hubexo as a CRM Specialist and take the lead in transforming our customer relationship management through HubSpot CRM. In this dynamic role, you will drive automation, enhance data quality, and develop insightful reporting to empower our team in Bali.

As a CRM Specialist, you will be responsible for managing and optimizing our customer data, creating automated workflows, and generating reports that drive business decisions. This role is perfect for someone who is passionate about data and enjoys working in a fast-paced environment.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize customer data in HubSpot CRM
• Create and implement automated workflows to streamline customer interactions
• Develop and maintain insightful reports to track customer behavior and business performance
• Ensure data quality and accuracy by implementing data validation processes
• Collaborate with sales and marketing teams to integrate CRM data into overall business strategies
• Provide training and support to team members on HubSpot CRM
• Stay updated with the latest CRM trends and best practices
• Participate in cross-functional projects to enhance customer experience

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Computer Science, or related field
• Minimum 3 years of experience in CRM management, preferably with HubSpot
• Certification in HubSpot CRM or equivalent experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in English (both written and spoken)
• Familiarity with data analytics tools such as Google Analytics or Tableau
• Ability to work independently and as part of a team

🛠️ Keahlian

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